We value your business. If you're not completely satisfied with the XP-Pen experience, just follow our 2 step return.
Step 1: Contact customer support at +1 657-445-6129, Mon-Fri 10am to 5pm p.s.t
Or Email us at firstname.lastname@example.org (Recommend)
Step 2: Ship the item back via the cheapest shipping to assigned place.
Graphic tablets/displays/tracing pad:
We gladly accept returns within 30 days upon receipt of the device.
Products must be in like new condition with no signs of customer abuse.
Original sales package and all items included must be returned to receive credit.
We gladly accept returns within 15 days of purchase.