Ordering process & payment
How do I check the status of my order?
You can use our live chat service or contact firstname.lastname@example.org Mon-Fri 10am to 5pm PST/UTC+8
How soon can I expect my order to be processed?
Orders (of in-stock items) placed Monday-Friday will be processed and shipped within 2 business days.
Singapore: Most models ship from Singapore, 1-3 days delivery. For others ship from China, 5-8 days delivery.
Hong Kong/ Taiwan / Macao: Ship from China, it takes 2-8 days delivery.
Other countries: Ship from China, it takes 10-15 days delivery.
Please keep in mind for faster shipping, your order might arrive in multiple shipment. On some occasions, for example during the holiday rush, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as possible.
How do I pay for my order?
You can purchase via Paypal, Credit Card( Visa and Mastercard), Alipay, Alipay HK. All personal information that is submitted will be safe and secure.
Placing an online order requires just a few clicks
•Click on the item you wish to purchase and add to cart
•Choose to Shopping or go directly to Checkout
•When finished shopping, click on Shopping Cart and follow the Checkout process
•You will receive an email confirming your order that includes your order number